Booking limits: how max. and min. in advance customers can make a booking
Bookeo lets you set how max. and min. in advance a booking can be made online by your customers for a class, c...
View ArticleServices/classes/tours visibility: any customers, members only, show to non...
The Visibility feature lets you set if your services/classes/tours will be shown and can be booked by any cust...
View ArticleI forgot the password of my Bookeo account. How can I set a new password?
If you have forgotten the password associated with your account: 1. Go to https://signin.bookeo.com 2. Click...
View ArticleWhat happens if I delete a resource?
Depending on the account type you are using and on how you set up the services you offered, if you delete a re...
View ArticleCan I duplicate a tour/class/workshop?
You can simply copy an existing tour/class/workshop, then quickly change some of its settings to create a new ...
View ArticleCan I ask customers to agree to specific conditions unbundled from Terms and...
Bookeo lets you ask customers to agree to specific conditions unbundled from Terms and Conditions with checkbo...
View ArticleHow to set up Terms and Conditions
Bookeo lets you set Terms and Conditions that customers must agree in order to complete their booking. You can...
View ArticleCan I set up additional options that only my staff can see and control...
Yes, you can set up additional options that only your staff can see and control. When you set up your additi...
View ArticleCan I set up additional options that customers can see but only my staff edit?
Yes, you can set up additional options that your customers can see but only your staff can edit. When you set...
View ArticleCan I set a default country and/or state for my customers' address?
If the majority of your customers are from a specific state and/or country, it is possible to set a default co...
View ArticleI no longer offer an additional option. How can I safely remove it without...
If you no longer offer an additional option, you can hide it from your customers, and keep all the relevant da...
View ArticleHow can I set up a new schedule for my class/tour/workshop?
You can easily create a new schedule for your tour, whether: there are upcoming bookings that would not b...
View ArticleCan Bookeo send the daily roster/bookings for my staff?
If you want to send the daily roster/bookings to your staff, you should: 1. Set up your staff as users in acc...
View ArticleHow to cancel a booking from your Bookeo calendar
You can easily cancel a booking from your Bookeo dashboard as explained below: Cancel a booking for a cla...
View ArticleCan a customer book a class/tour/game and let participants to that booking...
If you want to let a customer book a class/tour/game and let participants pay for their own tickets, you shoul...
View ArticleCan I print name labels for participants to a class/tour?
If you want to print name labels, you can generate a booking report: 1. Go Marketing>Reports 2. Click on ...
View ArticleCan I offer a faster checkout for my bookings (express checkout)?
You can offer a faster checkout for your customers, so that additional options to a booking, customer and paym...
View ArticleCan my customers change, reschedule or cancel their bookings online?
You can let customers change, reschedule and cancel bookings online. 1. Go to Settings>Booking Preferences...
View ArticleCan my customers pay for their bookings by bank transfer?
Customers cannot pay by bank transfer when making a booking on your booking page. Bank transfers can take seve...
View ArticleHow can I reschedule a booking from my Bookeo Calendar?
It's easy to reschedule a booking from your Bookeo Calendar. 1. Go to your Bookeo Calendar 2. In the Search ...
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