If you want to enable SMS/TXT reminders for your customers:
1. Go to Settings
2. Click on Reminders
3. In t...
↧
Set up SMS reminders for your customers
↧
In which order does Bookeo show additional options to customers when they make a booking?
When customers make a booking, Bookeo will show some additional options before customers pick a day and a time...
↧
↧
Can I offer a weekly tour/class/workshop or a course and set that it is private on a specific day only (and viceversa)?
Yes, it is possible to offer a weekly or special tour/class/workshop or a course as private on a specific day ...
↧
The map marker of my business is not coming up at the right location on the Google Maps link. How can I change it?
You can add a place in Google Maps, as you can see in Google's tutorial at https://support.google.com/mapmaker...
↧
Can I add pictures to my additional options?
Yes it is possible to include a picture in the description.
1. Upload the picture file in your web site, and ...
↧
↧
Can I add a registration form / questionnaire to the booking page?
Yes it is possible to add a registration form / questionnaire to the booking page, with questions and fields, ...
↧
I accidentally canceled a class/tour/workshop. Can I restore it and all its bookings?
If you accidentally canceled a class/tour/workshop - from your Bookeo Calendar - and all its bookings, you can...
↧
Can I add items to a booking without setting them up in Bookeo?
You can add items to a booking without setting them up in Bookeo. For example you can add the sale of a book, ...
↧
Can I give a custom discount to my customers?
You can give a custom discount to your customers from your Bookeo back-end.
1. Go to your Bookeo Calendar and...
↧
↧
How can I delete a time block in my calendar?
If you want to delete a time block you created in your Calendar:
1. Go to your Bookeo Calendar
2. Click on t...
↧
Can I prevent customers from double booking the same time slot?
It is possible to prevent customers from double booking the same timeslot.
This feature can be specifically e...
↧
Is it possible to show the name of the participants in the booking preview for a class/tour?
Yes, it is possible to show the name of the first participant to a booking in the bookings preview of a class/...
↧
Where can I see participants linked to a customer?
Participants linked to a customer are participants to a booking made by a specific customer. If a parent makes...
↧
↧
How can I search for bookings made for a specific participant?
If you want to search for bookings made for a specific participant:
1. Go to your Bookeo Calendar
2. Type th...
↧
Number custom field for customer and participants
With a number custom field, customers will be required to input a number.
1. Go to Settings>Customer Detai...
↧
Checkbox custom field for customer and participants
With a checkbox custom field, customers will be required to tick a checkbox, for example to answer a question....
↧
Multiple choice custom field for customer and participants
With a multiple choice custom field, customers will be required to pick one of the options from a scroll down ...
↧
↧
Free text custom field for customer and participants
With a free text custom field, customers will be required enter text - for example notes, comments - in a fiel...
↧
Can I collect customer and participants details (standard and custom fields)?
You can collect details of the customer and participants to a booking, using standard fields and custom fields...
↧
Can I send emails to customers and emails/SMS to account users when creating or updating bookings?
If you want to send emails to your customers or emails/SMS to the users of your account when you create, chang...
↧