Bookeo allows you to enable/disable customers notification if you create, update or change bookings.
Simply un...
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Can I NOT notify customers of bookings, bookings updates etc?
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Customers Sign-in
Customers registration lets you ask your customers to create an account when they book, so that they can sign ...
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How can customers change their bookings?
Bookeo lets you allow your customers to modify their bookings upto a certain time before the start of their bo...
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Import customers from Microsoft Outlook, Apple Address Book and VCard or from a spreadsheet (can also import custom fields)
Bookeo lets you import existing customers from different applications: Microsoft Outlook, Apple Address Book a...
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Create a booking from the back-end
It is very easy to manually add a booking to a class or tour from the back end, if you receive a phone booking...
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How to set up Kids parties
Kids Parties are usually set up in Bookeo as Personal Tours.
With Kids Parties, customers can choose the star...
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What happens when you use the accept/deny bookings feature
When customers make an online booking, and you set your account to accept/deny bookings, you will receive a bo...
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What should I do when a staff member resigns?
If a staff member resigns, you should follow the steps below to ensure smooth transition for your customers an...
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Should customers insert the international dialling code when entering their mobile phone number to receive SMS/txt?
If customers enter their mobile phone number:
beginning with +, Bookeo will use the number as it is. For ex...
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How can I cancel my Bookeo account?
If you need to cancel your account:
1. click on at the top right corner in your Bookeo account
2. click on...
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Create an appointment booking from the back-end
It is very easy to manually create an appointment booking from the back end, if you receive a phone booking or...
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Event messages in the Home page, RSS feed
Bookeo generates many "messages" about events that occur in your account, and displays these messages in the H...
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Can I attach a form/pdf to the booking confirmation email?
Sorry is not possible to attach a form or PDF to the booking confirmation email.
However, you can add a custom...
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Mark a booking as no show
Unfortunately sometimes a customer will not show up for an apponitment/tour, without giving any advice, changi...
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How can I mark a booking as a no-show?
If you want to mark a booking as a no-show, in your Bookeo account:
1. Go to your Home page or your Calendar ...
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Is it possible to have booking confirmation and reminder emails to show our reply-to address instead of noreply@bookeo.com?
Yes it is possible to have booking confirmation and reminder emails to show your reply-to address instead of n...
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Is Bookeo HIPAA compliant?
Yes. Bookeo adheres to HIPAA security regulations (45 CFR 164) for what pertains to its functionalities, in pa...
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How to set up a schedule for a consultant available for example every 2nd Monday
If your consultant works on a regular schedule for example Monday to Friday 9am to 6pm and every second Saturd...
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Does Bookeo offer a calendar search function for bookings for the back-end?
Yes, Bookeo offers a search function for bookings for the back-end, similar to the search function offered for...
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How can I delete a block created for seats in a class/course/workshop/tour?
If you want to delete a block you created for seats in a class/course/workshop/tour:
1. Go to your Calendar
...
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